Frequently Asked Questions
Straight answers to the questions people ask before they call, from how admissions works to what daily life is like.
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About Ignite
What Ignite is, who it’s for, and what it isn’t.
Ignite Living is transitional housing in South Florida for adults who are seeking mental health support. Residents live in apartment-style units, each with its own kitchen, living room, and bathroom, in a quiet setting on a canal. Learn more on our Transitional Housing page.
Ignite serves adults, 18 and older. Our admissions team will talk with you about whether Ignite is a good fit for your needs.
No. Ignite Living is housing. It can support your recovery day to day, but housing alone is not clinical treatment. Many residents also work with their own providers.
No. Attendance at a PHP or IOP program is not required to live at Ignite Living.
Our residence is in Oakland Park, Florida, on a canal less than 10 minutes from the beach. See our location page for a map and details.
Getting started
How to find out if there’s a bed, and what to expect from admissions.
Call 800-998-3472 or check availability online. An admissions specialist will talk with you about timing and fit.
Please call or check availability before you come. Walk-ins are asked to complete our normal admissions process first, so our team can prepare for your arrival.
No. Availability and acceptance are confirmed after a conversation with our admissions team.
The average length of stay is 30 clinical days. Length of stay is determined by your clinical team and your insurance. Call admissions to talk through your situation.
Bring a valid photo ID, any necessary travel documents, relevant medical records and a list of your providers, a list of family contacts, a form of payment, and about $50 in cash. Pack season-appropriate clothing for 14 days. The full packing list is on our Life at Ignite page.
Please call our admissions team for current pricing and what’s included. We’ll walk you through it so there are no surprises.
Daily life
What a day looks like and what’s included.
Days follow a steady routine, from morning chores and breakfast through evening meetings and a 10 PM lights-out. See a sample day on our Life at Ignite page.
Residents live in apartment-style units with two residents per bedroom. Each unit has its own bathroom, kitchen, and living room.
Residents are taken grocery shopping each week to buy breakfast and dinner items, and prepare them in their apartment kitchen.
Yes. Residents have their phones with them at all times.
Yes. Laundry is available at the residence.
Yes. We provide transportation to mental health appointments, to recovery meetings Monday through Friday evenings, and on a weekly Saturday outing.
Saturday outings change weekly and have included movies, beach days, bowling, and kayaking. Residents are also taken to a local gym five days a week.
Smoking is allowed in designated areas only.
Safety, visitors, and family
How we keep the home calm, and how loved ones stay involved.
Yes. Visitors are welcome with approval from our team. Call us to learn how to arrange a visit.
Yes. Incoming mail is accepted at the residence.
Drugs, alcohol, and paraphernalia (including CBD and THC products), weapons, certain electronics, aerosol products, and other items are not allowed. The full list is on our Life at Ignite page, and final decisions on any other item are made by our team.
Yes. Local and national organizations offer free support groups and classes for families. Start with our Resources for Families page.
Call or text 988, or call 911 if someone is in immediate danger. Ignite is not an emergency service.
Still have a question?
Call our 24/7 helpline or send us a message. We’re glad to help.
This page is general information, not medical advice. Ignite is not an emergency service. In an emergency, call 911. For crisis support, call or text 988. Last reviewed October 2026.